Case Studies

Case Study: Thomas Murray Property – Restoring Brightness with LED Light Pockets

Case Study: Thomas Murray Property – Restoring Brightness with LED Light Pockets

At a Glance

Client: Thomas Murray Property
Location: Girvan, Ayrshire
Sector: Residential Estate Agency
Product Supplied: LED Light Pockets
Project Focus: Replacement of failed LED window display units
Turnaround: Next-day delivery


Project Overview

For Thomas Murray Property, a respected estate agency based in Girvan, Ayrshire, presentation is everything. Their office window display showcases properties 7 days a week for up to 20 hours a day, using illuminated LED light pockets to ensure listings are always bright, clear, and visible to passers-by.

After several years of continuous use, some of the display units began to fade, creating darker spots that affected the uniform appearance of the display. Maintaining a professional image was a top priority, so owner Tom Murray turned to iSpi Trade for a fast and reliable solution.


Challenge

The LED pockets originally installed had reached the end of their service life after five years of near-constant use. With several units showing signs of partial LED failure, Tom needed replacements urgently to restore the visual appeal of his shopfront and avoid disruption to his business operations.


The iSpi Trade Solution

Tom contacted Stephen Ferrie, his account manager at iSpi Trade, who arranged immediate dispatch of new LED light pockets. Thanks to iSpi Trade’s efficient service, the replacements arrived the next day, allowing the office display to be fully operational again in no time.

“A number of my LED pockets had started to fail. I called Stephen at iSpi and had the new LED pockets the next day. The service was excellent.”
– Tom Murray, Owner, Thomas Murray Property


Results

With the new LED light pockets installed, the Thomas Murray Property window display was quickly restored to full brightness. The refreshed display not only enhanced the visibility of property listings but also reinforced the company’s professional image.

Key Results:

  • Uniform brightness restored across all display panels

  • Next-day delivery minimised downtime

  • Reliable, energy-efficient replacement units

  • Friendly and responsive customer support from the iSpi Trade team


Customer Feedback

“The team at iSpi are efficient, helpful and friendly. Stephen is excellent to deal with, and I’d have no hesitation recommending iSpi Trade to others.”
– Tom Murray, Thomas Murray Property


About the Client

Thomas Murray Property is a residential estate agency based in Girvan, Ayrshire, specialising in property sales and marketing across the local area. Their modern, illuminated office display plays a key role in engaging prospective buyers and promoting new listings.
Visit: www.thomasmurrayproperty.com