In October 2022, Gallivant Travel, after trading at the same location for nearly 17 years, decided to move premises to a larger retail space in a newer, more modern building only 100 metres away from their current location.
With more retail floor space and a larger window display area, we were in the market for some shiny new LED window displays, now very commonplace with many Estate Agents and some Travel Agencies, commented Helder Lemos, one of the managing partners at Gallivant Travel.
Helder continued: We contacted several companies selling LED Window Displays and encountered mostly a negative mix bag in terms of untimely responses and quotations, namely:
- No replies at all
- Out of stock with accessories such as the low-voltage transformers necessary to run these displays
- A confusing mix of product sizes and design options
- Not very transparent or easy to understand pricing.
iSpi Trade was NONE of the above. In fact, the exact opposite - tremendous and professional customer service with fast and timely responses with straight answers to all our concerns and questions, transparent pricing and all items requested in stock, ready for immediate and, as it turned out - fast delivery.
Others may have stated that they offer options with slight design differences, bells and whistles, but the fact that iSpi Trade included everything necessary to set up the LED window displays straight from the box with their simple but very elegant, sleek, well-built and well-designed models made the decision so much easier for us.
We are delighted with our mix of A2 LED Window displays and A3 LED Window display pockets. Everything was delivered quickly, safely and well packaged A doddle to set up as well - a simple case of following their detailed instructions.
"A+ rated in terms of professional and courteous service. We at Gallivant Travel cannot recommend iSpi Trade more highly. Well done. Very pleased with your products and our eye-catching shiny new LED window display assortment."
When you read reviews like this, it reinforces our belief that when it comes to LED window display kits and sign trade supplies, iSpi Trade not only deliver on price, but our customer service is second to none. Commented iSpi Trade Managing Director, Stephen Ferrie.
Stephen continued: We understand why customers have lots of questions about LED Window Displays - cables, connectors, power supplies and panels to think about; it can be a lot to process when it's not your field of expertise. When we receive an enquiry on webchat, email or phone, we answer all queries quickly and without unnecessary jargon.
All our pricing is transparent and easy to understand, with all elements included. I think sometimes customers are a bit surprised after speaking to other suppliers how simple it is to buy Window Display Pocket Kits from iSpi Trade. Our quality and ability to deliver are never up for debate.